FAQ

Frequently Asked Questions

Answers to the most common questions about Automate The Trades, including pricing, features, onboarding, and how the platform works for NZ trade businesses.

FAQ

Frequently asked questions

Got questions? We've got answers. If you can't find what you're looking for, get in touch.

Yes, 100%. Automate The Trades was built specifically for NZ painting and plastering businesses. Our default rates are based on NZ industry standards and are easy to change, we integrate with Xero, and our team is based right here in New Zealand. We understand GST, how subbies work, and what it takes to run a trade business.

No, Automate The Trades works alongside Xero - it doesn't replace it. We handle the job management, quoting, and scheduling side of your business, then push quotes and invoices directly into Xero. Your accountant keeps using Xero exactly as they do now, but with cleaner, automatic data flowing in.

Once you're logged in, you click a link and give us access - it's that simple. We'll then automatically import your existing customers for you, and keep your quotes and invoices synced.

Most businesses are up and running within an hour. Connect your Xero account and we'll automatically import your existing customers for you. Add your team, and you're ready to go. We also offer free onboarding calls to make sure you get the most out of the platform from day one.

Contractors don't need to log into the system at all. They receive job details via SMS or email with all the info they need - address, dates, scope of work, and any attached documents. Each message includes a link where they can provide updates on the job, confirm attendance, or flag any issues - no account required.

Yes. ATT is built for painting businesses where the owner is still carrying too much in their head. You can use Mate to create quotes, keep jobs moving, schedule staff and contractors, manage invoices, and see what is happening without rebuilding the admin at night.

Yes. ATT helps new contractors start with clearer quoting, rates, customers, and money habits. If you are going out on your own or thinking about it, start by automating your quoting so you can price work properly before adding the heavier job-management workflow.

No. Good administrators are the backbone of many trade businesses. ATT helps them by collecting cleaner information from the team, jobs, invoices, contractors, and customers so they spend less time chasing details and more time keeping the business moving.

Absolutely. When you sign up, you get a 14-day free trial of our Professional plan - no credit card required. You get full access to all features during your trial, so you can properly test how your AI assistant fits your workflow before committing. When your trial ends, you simply choose a plan and subscribe.

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